Do SoftPlan+ subscribers need to do anything in order to make sure they receive the SoftPlan 2018 upgrade?
No, SoftPlan will automatically send all SoftPlan+ subscribers a link to the software installation.
Please make sure the address we have on file is current.
Will my existing SoftPlan drawings work in SoftPlan 2018?
Yes - SoftPlan drawings are forward compatible. Drawings created in an older version can be used in the current version.
There is no reason to redraw an existing SoftPlan drawing.
Will 2018 require a new key?
No, if you are Version 14, SoftPlan 2012, SoftPlan 2014, SoftPlan 2016 user or a SoftPlan+ subscriber.
Yes, if you are on Version 13 or older version.
Note: A new micro key (much smaller in size) is avliable for 2018 but it will NOT run older versions. An exchange fee will apply for existing users wishing to switch to the new micro key.
What are the computer hardware requirements?
The recommended minimums are listed here.
Please note these are recommended minimums, and that faster would be better.
I own SoftList, does my upgrade cost more?
No, when you upgrade SoftPlan all modules that you own are upgraded for the same price.
If a customer owns SoftPlan the upgrade costs the same as if they owned SoftPlan, SoftList, SoftTalk and SoftPlan reView.
Note: SoftList is all new for 2018.
I am looking to upgrade and have multiple keys of various versions. Do they have to be upgraded in a specific order?
Yes - the main key must be upgraded first. The highest version additional key is upgraded next … the lowest version additional key would be the last key upgraded.