HELP!!!
I have many bids to get done this weekend and now I get a 707 key error, it worked fine the other day, now what do I do? Forums lost me as a member, I cant log into it normally, hat is going on?
Posted 14 March 2015 - 06:01 PM
It also could be the Sentinel protection acting up. not sure how that can be reloaded.
Posted 14 March 2015 - 06:45 PM
tried to update the sentinel protection, would not do it saying my version is newer then the one on softplan site, beyond pissed! whole weekend of work time lost, out over a thousand in design time, cannot even update my membership here, I don't know what is going on!!!!!!!!!!!!!!!!!!! On the old splash forumns I know this could have been corrected.
Posted 14 March 2015 - 08:43 PM
Really getting frustrated, spend allot of money for the software, now looks like have to spend even more monthly, still no support other then week days till 5 pm. Well for a builder that does the designs, now I will probably have to take a day off from the job site, sit on the phone with tech support. I am so fricken upset, I got two copies of this upgrade, that I can't even do because I'm not a softplan+ member, why the hell did I get the upgrade material then when others that are softplan+ members are not getting theirs? If they are going to charge for support then there by God better be a 24 hours service for us to get help!
Posted 14 March 2015 - 09:26 PM
Posted 14 March 2015 - 09:46 PM
I am having the problem on two systems, my labtop and regular CPU. I use comcast for mail. It's kind of funny that I contacted Softplan on Tuesday to find out what the UPS package was, now I get this. It had to happen when I have a bunch of bids and designs to get done by Monday morning. All my dates, times and upgrades are the same on both systems. I am at my wits end, now I will be up till 2 or 3 in the morning most nights this week trying to get caught up, that is if I can even get the issue fixed. I hope that I do not loose any potential jobs because of this.
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