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Download file from cloud that is not yet on desktop


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#1 Wouter van Tiel

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Posted 25 April 2017 - 04:06 PM

I created my new project on the laptop and am finally back in the office where I use the desktop and I want to download that new project from the cloud onto the desktop. I do not see anywhere I can do that and I googled the end of the world and there is nothing there that states how it is done. Unfortunately support is now closed and I'd rather work on it tonight.  I use the same softplan account and move the USB stick between laptop and desktop.

 

Should I just copy the files from the laptop to the desktop? How do I make sure I get them all? Copy the whole folder? Anything else?

 

It would be odd if there is no way to see the contents of the cloud with a file open command...

 

Thanks in advance!



#2 Tom Rogers

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Posted 25 April 2017 - 04:11 PM

If you created the project it is very possible that you did not check "download to Softplan cloud"  I do not believe it is set as the default.  I have had it happen to me in the past


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#3 Wouter van Tiel

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Posted 25 April 2017 - 04:26 PM

Ha, I feel dumb and dumber now. Here's is what I did. I created a project and then copied the project under a different name thinking it would also be automatically saved on the cloud. All I needed to do is go back to the laptop, open that newly named project up and let is save to the cloud, and there it is on the desktop. Sweet!



#4 Tom Rogers

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Posted 25 April 2017 - 06:31 PM

Got to like when it is an easy fix though.  Glad you got it to work


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