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New Key Question

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#1 Sam Morgan

Sam Morgan

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Posted 13 November 2017 - 04:26 PM

I finally decided to upgrade to the new micro key.  Mostly because mine is from V2013 and having issues with good connection sometimes.  Of course, UPS shows up 20 minutes after softplan support closes for the day.  It appears that there is a new key number associated with this key....just wondering if anyone knows if there is anything specific you need to do before starting to use it or will it update things each time I open existing projects?  I'm swamped with work, so I can't afford any downtime if something needs to be done to start using this key.






#2 Brent Hyndman

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Posted 14 November 2017 - 08:19 AM

Hi Sam. We can switch the cloud data over to your new key as soon as you give us the word. Best thing to do is to contact us in support as soon as you are ready to start using the new key with version 2018.

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