Paint extremely slow!!!’
#1
Posted 23 November 2017 - 10:17 AM
Ever since about 2 weeks ago, painting on Elevations has become super, super slow......up to 1 minute is some cases.
Tech support checked my graphics card, etc. and everything is the latest, greatest and was working fine before.
Anybody else experiencing this issue?
Thanks
JLB
#2
Posted 23 November 2017 - 10:32 AM
Hi Jason.
We have not issued any updates to the software in the past two weeks.
I see that you did submit a ticket for us regarding block moving a painted elevation. When tested here we did not experience the lag that you described and gave you a few options to try but did not hear back as to whether that helped or not.
I would suggest trying this on a different system and create another ticket if you are still encountering difficulties with a specific drawing.
#3
Posted 24 November 2017 - 09:06 AM
Hi Brent-
Restarting Softplan helped in the one instance of the block move issue, but the paint issue is still a severe nuisance.
It is happening on every drawing, but not every time, just most every time.
Calculating Paint Boundary
Correcting Paint Outline
Adjust paint hole shape
and adjust paint hole shape again
The green bar you see in the pics fills the box 2 to 10 times before moving to the next box and so on.......this is an attempt to 'regenerate' roof paint, but it does the same on new paint as well.
A simple paint that used to take mere seconds is now taking upwards to a minute in some cases. It seems it is worse on the " first" paint attempt. After the first attempt and going thru the slow paint mode, it will paint as normal for a few times, then back to the slow paint issue.
The issue is on all drawings and not just one, and not just one paint location. I cannot duplicate the issue on the same drawing at the same location every time. It is sporadic in nature. As you can see, it is so slow, I am able to easily capture pics while it tries to paint.
Attached Files
#5
Posted 27 November 2017 - 01:31 PM
Jason-Are you painting an elevation with a lot of building options? That is the only time that I experience a paint problem. I think it is trying to define the boundaries.
"remember... what we are building today, should be what we want in the future"
Version 10 to Version 2024+ and beyond
www.residentialproductions.com
#6
Posted 11 December 2017 - 11:49 AM
Paint is still slow. (see ticket 28452)
#8
Posted 11 December 2017 - 05:02 PM
Bill over at SoftPlan Tuts seems to think it's caused by the Windows 10 " Creators update". That's about the time my paint started going real slow too. Jason by any chance did your computer run that update recently?
Philip-
I am not sure exactly the name of of the update, but it did start happening after a recent update if I remember correctly. Every drawing is slow to some degree. Some are not so bad, while others are painfully slow.
#11
Posted 14 December 2017 - 11:07 AM
Hatching otherwise know as "Paint" is now back to screaming fast. I believe 2018.4.5 fixed the bug.
#13
Posted 08 February 2018 - 10:25 AM
now its slow again.
#17
Posted 14 February 2018 - 02:18 PM
Try updating your windows 10 OS.
Windows 10 OS build 16299.192 appears to have been the cause of slow-downs across multiple applications.
As far as we are aware, the slowdown has been fixed in Windows OS build 16299.214 and newer.
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