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Importing Older Files

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#1 Rich Eisenhauer

Rich Eisenhauer

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Posted 08 July 2018 - 08:51 PM

Hi there.  I'm a new user to Softplan 2018 plus from version 10 and trying to import my drawings into the new program.  I can get them in my menu, but when I add them to the model everything is blank.  I can't find the drawings.  Can someone let me know what I'm missing?  Here is a screen shot for reference.  Thank you, Rich

 



#2 Brent Hyndman

Brent Hyndman

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Posted 12 July 2018 - 08:53 AM

Hi Rich.

 

Please send a support ticket for one of the projects with the older drawings or email some of the drawings to support so that we can take a look at what you are seeing.

 

Thanks.







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