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3D disapears


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#1 Tom Rogers

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Posted 10 December 2018 - 10:31 AM

Upon opening my files my 3D views and generated elevations do not show. When I check visibility and try to reset some items disappear that were there or other might show up or just change haphazardly.

 

Screenshot (92).png

 

I thought there might be a way to clear the cache or recreate another view but not quite sure where to start


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#2 Tom Rogers

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Posted 10 December 2018 - 10:32 AM

This is what a previous version looked like

 

Screenshot (91).png


"remember... what we are building today, should be what we want in the future"​
Version 10 to Version 2024+ and beyond
www.residentialproductions.com

 

 


#3 Yvon Gonthier

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Posted 10 December 2018 - 10:38 AM

When things go nut for me, I usually try to do a reboot of my computer first.


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#4 Steve and Carla Farnam

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Posted 10 December 2018 - 11:16 AM

Tom do you have the framing material file loaded? I would check the material file



#5 Tom Rogers

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Posted 10 December 2018 - 11:45 AM

Thanks Yvonne.  Rebooting seemed to do it.  Maybe it is Monday or maybe I look for validation but sure would like to know what happened and why.  Also wonder if there was a way to fix without rebooting.


"remember... what we are building today, should be what we want in the future"​
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www.residentialproductions.com

 

 


#6 Yvon Gonthier

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Posted 10 December 2018 - 12:26 PM

I'm no computer expert but I know that has you go in and out of applications, some items in the computer don't completely close everything which in time builds up and affects the computers efficiency. Since Softplan is a program with heavy needs, the effects might show up there before it does in other less demanding applications. Techs have often recommended that a reboot or even a shutdown in some cases be done once in a while.






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