Jump to content


Photo

Missing content


  • Please log in to reply
2 replies to this topic

#1 Edward Shannon

Edward Shannon

    Advanced Member

  • Members
  • PipPipPip
  • 151 posts
  • LocationDes Moines, Iowa

Posted 01 March 2019 - 05:14 PM

Since I became a SoftPlan + subscriber, I have had instances where my SP content has gone missing. Most recently it has been the post library as well as some of the symbols.  I spoke with SP support and they said i could "download Additional Content" and it should restore my symbol library.  Anybody else having similar issues? 


Edward J Shannon, ArCH/NCARB/LEED GA


#2 Martin Livingston

Martin Livingston

    Advanced Member

  • Members
  • PipPipPip
  • 691 posts
  • LocationHalifax, Nova Scotia

Posted 04 March 2019 - 07:25 AM

Typically the empty Softplan directories contained manufacturer content that was redistributed to other directories. I think those emply Softplan labled directories were created during the "unpacking" process when they are installed.


Five out of four people are not very good with fractions

www.cresco.ca


#3 Edward Shannon

Edward Shannon

    Advanced Member

  • Members
  • PipPipPip
  • 151 posts
  • LocationDes Moines, Iowa

Posted 04 March 2019 - 01:21 PM

It took a while, but they did download and now my posts are back!   All is well!


Edward J Shannon, ArCH/NCARB/LEED GA





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users