4 replies to this topic

[Warren Ducote]

I am hoping that some of you could see if you can duplicate my problem. My keyboard arrow keys do not seem to be working correctly.

 

This is the issue that I am having is this:

 

If I go to “System Options” and turn off “Enable Keyboard Shortcuts”, my four arrow keys on the keyboard work fine. Of course, with this turned off, none of my Keyboard Shortcuts work.

 

If I go back to “System Options” and turn on “Enable Keyboard Shortcuts”, my Keyboard Shortcuts work, but my four-arrow keys on the keyboard no longer work correctly. If I click on an object and attempt to move it to the left, up or down, let’s say 36” I get an error bell when I hit one of the arrow keys. For some reason the “Right” arrow key works correctly but the up, down, and left gets me the error bell.

 

I have tried three different keyboards from two different suppliers, and all three have the same issue.

 

I have also reloaded the drivers for the keyboards and nothing changes.

 

I do have a ticket into tech support but was wondering if anyone could duplicate the problem.

 

Anyone have any suggestions?

 

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[Jon Davis]

Have you looked in the list of shortcut commands to make sure they are still

programmed to move?

[Warren Ducote]

Have you looked in the list of shortcut commands to make sure they are still

programmed to move?

Jon, I am not sure where to look for that. I am in Keyboard Shortcuts but I don't see that.

[Warren Ducote]

Jon after your post and a reply from tech support, I went to the Keyboard Shortcuts and the cursor keys were not assigned. I made corrections and everything is working fine. I did not associate the Cursor Shortcuts with the arrow keys but they do effect the arrow keys. Thanks for your help. 

 

I just recently built a new computer and reloaded Softplan and that is when I started having keyboard issues. Slowly but surely I am getting things back to normal. Thanks again.

[Jon Davis]

Yep... You got it! You can dig down in there and customize, make you're own keyboard shortcuts. I have modified mine a little so that several of the drawing comands

I use frequently are on the left side of the keyboard (because I draw w/ my mouse using my right hand). So using keys on the left side where my left hand sits, 

I can draw more efficiently.