"Requesting Server Information"

Does anyone else receive this message?  It never seems to get the information and the program shuts down.  Always with Symbols and sometimes Openings.

 

Thank you,

Mike

Is it a symbol that is in SP+? If the internet connection is weak or their server isn't running properly that could be an issue. I do have times when it takes a while for the SP+ symbols to load.

I did the other day. My internet went down, got that message.  Later the internet came back. all is well

Thanks Mark and Fred,

 

Mine also comes back, but has become annoying just when I get rolling.  I was wondering if there was "trick" for starting the program. If I didn't have a good hardwire, internet connection I would blame it on WiFi.   

The SP+ 2024 upgrade has been less than seamless for me, but the overall performance is good.

Onward and upward.

Mike

I had this same issue today and it lasted all afternoon. No apparent reason behind it.

It would freeze in that state and the only way to get out of it was "ctrl alt delete".

I hope there's a simple way to fix it. ~ Tracy

I confirmed with SP tech support. Their server was down this afternoon.

We've had this same problem today.  Our internet has been slow today also, but Soft Plan has been far slower than anything else.  I couldn't even get onto the Forum till now.

It's good to know that we aren't the only ones experiencing this, so it's not our internet, only.

Ditto yesterday