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Cans not cutting celing


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#1 Allen McDonnell

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Posted 25 May 2021 - 01:01 PM

SP.  On the newest patch the cans are not cutting the ceiling (at least for me).  Ill probably end up offsetting or something as i have to keep moving.  But can you check on your end.  Also, had a couple of other crashes when saving views as elevations.  sent in tickets.

 

The cans not cutting ceiling was an issue early on in development of 2020

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#2 Allen McDonnell

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Posted 25 May 2021 - 02:04 PM

I ended up using a 4 in can and offsetting a little bit.  But would appreciate a fix.

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#3 Mark Petri

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Posted 25 May 2021 - 02:09 PM

I've had the same issue since the beta release. It would be great if we could not only get them to work correctly, but with all symbols choose how they cut objects they are placed near. Often they do not behave as expected. For instance, a fixture with an odd shape will not cut the shape, but some simplified version. Some things can be hidden, some cannot.


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#4 Allen McDonnell

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Posted 25 May 2021 - 02:18 PM

Id be OK with this but prefer it done automatically. (like 2020)

 

ceiling mode, visibility electrical symbols, hole, ceiling hole circle.            something to that effect.



#5 Mark Petri

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Posted 25 May 2021 - 02:29 PM

Yep, generally it seems fine to let the system figure the cut. But try some odd shapes and it would be nice to toggle on a user defined cut.


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#6 Brent Hyndman

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Posted 25 May 2021 - 03:05 PM

Allen.

 

We don't currently have a ticket regarding this post. Please create a ticket so that we can take a look.

 

Software issues should now go through the ticket system to ensure that we have the files required to replicate a problem and address it as necessary.

 

Your last ticket was on April 29th. 


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