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3D symbols not showing up in 3D


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#1 Harrison Loxton

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Posted 21 June 2021 - 09:38 AM

Good morning all,

Has anyone else had issues with 3D symbols not showing up?

I've already 'downloaded additional content' and verified that the 3D symbols location is pointed to the correct folder, but not sure where to go from here.

Can anybody offer help?



#2 Henry Buckner

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Posted 21 June 2021 - 09:48 AM

When I did the install, a lot of things didn't get installed and had to be copied/pasted from 2020, 3D symbols among them.



#3 Harrison Loxton

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Posted 21 June 2021 - 12:33 PM

I spoke to tech support and we got it figured out - It was the Visual C++ that had to be reinstalled - There’s a patch on the SoftPlan website under utilities.

All is good now.






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