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Program is taking about five minutes to start


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#1 Tom McConnell

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Posted 02 May 2022 - 11:26 AM

Program is taking about five minutes to start since middle of last week.

Anyone else ????

 

Attached File  SP-Taking Forever to Start.jpg   85.92KB   1 downloads


SoftPlan+ 2021
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#2 Rob Vanderwoerd

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Posted 02 May 2022 - 12:01 PM

We noticed the same thing on all of our workstations as well!



#3 Gary McKeon

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Posted 02 May 2022 - 12:40 PM

A little slower here but not nearly that long



#4 Allen McDonnell

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Posted 02 May 2022 - 02:09 PM

Yes....  same here Tom



#5 Steven Wohlgemuth

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Posted 02 May 2022 - 02:17 PM

Mine is fine, no lag..



#6 Chris Proost

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Posted 03 May 2022 - 06:36 AM

This happened to me yesterday too. I went into Task Manager and ended task then restarted another session and it worked fine after that.



#7 JOHN PATTERSON

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Posted 04 May 2022 - 12:23 PM

Having same problem today.



#8 Tom McConnell

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Posted 04 May 2022 - 07:48 PM

Tech support said, "we are aware and are working to resolve the problem".
  • Sean Tobin likes this
SoftPlan+ 2021
SP since 2012, AutoCAD since 1994
OS - Windows 10.0 Pro 64 Bit
CPU - AMD RYZEN 9 3900X 12-CORE
MB - ASUS ROG Strix X570-E
RAM - CORSAIR VENGEANCE RGB PRO 32GB DDR4
Graphics - ASUS ROG Strix Radeon RX 570 O4G Gaming OC Edition
3 - ASUS MX279H 27 Inch LED Monitors
3Dconnexion CadMouse
Corsair K95 RGB Cherry MX Brown Keyboard

#9 Jason Bishop

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Posted 04 May 2022 - 08:31 PM

Frustrating to say the least. I have multiple projects going at the same time and I need to be able to open another one quickly. The lag is embarrassing.
Softplan please do something soon.
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#10 Sean Tobin

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Posted 05 May 2022 - 08:12 AM

This is really frustrating.  For me, it started last week.  A lot of folks I'm in contact with seem to be having issues.  Sometimes it is intermittent, sometimes it causes odd glitches.

I've heard nothing from SoftPlan, which is really frustrating as well.






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