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Google Earth File Error


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#1 Barbara Hill

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Posted 16 July 2022 - 04:03 PM

I am trying to upload a 3D model to google earth, however I keep receiving an error saying it "could not understand file".  Anyone have a clue as to why this is happening?



#2 Keith Almond

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Posted 16 July 2022 - 08:16 PM

What type of file is the 3D file you are trying to upload? i.e. What did you export the 3D model as?

 

Are you using FILE > PUBLISH > EXPORT GOOGLE EARTH?


Keith

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#3 Barbara Hill

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Posted 16 July 2022 - 08:24 PM

Yes, softplan saves it as a KMZ file.






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