3 replies to this topic

[Greg Neufeld]

I created a project with a trial version of Softplan that is installed on my laptop and now I have installed a paid subscription of Softplan on my desktop computer. I'm unable to open up the project on my newly installed paid subscription. I get a warning message saying... 'A SoftPlan session on computer TOSHIBA currently has this project locked. The project will need to be closed in that session before access is allowed.' I have closed down the project on the TOSHIBA laptop but I still can't open up the project with the new paid SoftPlan subscription on my desktop computer.

[David Zawadzki]

Right click on the plan file in the navigation stack and unlock the file there.

[Henry Buckner]

Go into the project w/windows explorer and delete the lock file. The extension for the lock file is ".lock"

[Sam Morgan]

Trial version files are not compatible with the full version of softplan