Replying to 2014 unresponsive to commands

After advice from SP I ordered a replacement disc for my program. I will reinstall the program to fix the issues I was having. 

I am wondering if anyone else is experiencing "internet connectivity" loss issues with SP this last week or so? I am and trying to find out how to fix. Not sure it is related to SP, I am running Windo 8 on Parallel OS.

My program has stalled  and will not close, I have used all the methods to close it and shutting down my entire system. It is still frozen.It worked fine when I had "IC" not when IC is lost.

Any help will be appreciated. I am a guest, but have used SP for years. Actually I am trying to register on the forum, but haven't been able. 

Thanks

I am having major issues w SP2014. I can open it but then if I try to open drawings or files it stalls. Sometimes it goes to a black screen. 

I have to force close the program because it is unresponsive to commands.