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Replying to Help: Account validation information error


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Posted 31 January 2017 - 11:06 AM

Hi,

 

I'm working with a builder on a new house. He's doing the design in SoftPlan and he sent me the .spp file and associated .spd files. I downloaded the trail version of SoftPlan and opened the .spp. However, when I try to display one of the drawings (e.g. Model -> Upper Level) I get "Error 545: The drawing cannot open because it is missing account validation information."

 

He warned me that he's using an old version of SoftPlan and that it might cause a problem, but surely new versions of SP are able to work with files created by old versions?

 

How can I open these drawings. My ultimate goal is to export the house in a format to 3D print it (and, hopefully, print the house and roof separately).

 

Thank you for any help you can offer.

 

- Bob

 


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