6 replies to this topic

[Steve and Carla Farnam]

Graphics card no longer being recognized. Currently have Intel UHD 630 and NVIDIA GeForce GTX 1050 Ti. Softplan information is showing

the intel card only when rendering, 1050Ti no longer showing. Using a Dell XPS Desktop and Windows 11. Any suggestions on directing the 1050 Ti

to being recognized by Softplan is appreciated. Thanks

[Keith Almond]

Go into NVidia control panel and you can select programs and default cards. In the Softplan program select the NVidia card. Can't remember exactly where, and this computer has a AMD card.

[Steve and Carla Farnam]

Go into NVidia control panel and you can select programs and default cards. In the Softplan program select the NVidia card. Can't remember exactly where, and this computer has a AMD card.

Thanks Keith, I have updated the card driver and set NVDIA as the default, no luck yet, will search for the Softplan selection location for NVDIA card.

[Steven Wohlgemuth]

Did you check the device manager? It should show in the list.

[Steve and Carla Farnam]

Did you check the device manager? It should show in the list.

Yes, the card shows in the device manager as up to date and enabled.

[Gary Wicklund]

Were you able to solve your problem?

[Steve and Carla Farnam]

Were you able to solve your problem?

 After adding Softplan 2022 and 2024 .exe. to the NIVIDIA control panel and setting the Open GL Rendering GPU to the NIVIDIA Graphics card , restarting the computer, the Graphics card was still not recognized by Softplan. Next step, which maybe should have been the first, was to go to the Windows Control panel and verify  settings for the NVIDIA card were selected. Softplan was not showing in the Windows Control Panel, added Softplan and selected the NVIDIA card, restarted the computer, opened Softplan 3D , Under the Help drop down Information selection finally the NIVIDIA graphics card was showing as enabled. Thanks everyone for the input!