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Softplan 2018

Video card issues

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#1 Bernard Ward

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Posted 18 March 2024 - 11:35 AM

I currently have an AMD Threadripper 3970X with a Radeon 6750XT. When I do a rendering I do not have any images on my screen and it will only save elevations. The screen is only blank. On my laptop, which is an AMD 5800H with Radeon Vega graphics, it is fine. Any help would be greatly appreciated.



#2 Mark Petri

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Posted 18 March 2024 - 01:20 PM

I am not sure, but think the Radeon graphics don't do well with SP. Being sure all drivers are up to date and the computer is using the correct graphics card if multiple options also helps. Checking out the SP site for the recommended set up or checking with tech support is also helpful. Here's the link to their recommendations for hardware - https://ww2.softplan.com/?page_id=213


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Mark Petri

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